Choice saved us 31% on our call center traffic totaling $125,322 annually and found billing errors that netted us a $126,158.61 credit! We would highly recommend them to anyone.
As one of the top Master Agencies in the country, there are only a handful of carriers that we do not contract with directly. AT&T is one of them. We’ve found Choice to be a very knowledgeable and reliable resource when it comes to processing and provisioning our local AT&T orders.
Choice found errors on our AT&T bill where they actually raised our rates at the time of our contract renewal by not applying the correct discounts. Choice found the error and submitted a credit request to correct the error back to the signature date of the contract and netted us a $15,965.33 credit. This is an extremely valuable service and I would recommend it to anyone.
I like doing business with people who are easy to do business with. Choice is always knowledgeable, easy to work with and unbelievably responsive to our needs and time frames. I would recommend Choice to handle all of your orders.
In 1995, I started working with Choice Communications because of their solid reputation for back office support, order detail and responsiveness. Over the years they have partnered with me in implementing services with some of the most demanding and technically savvy global companies. They’ve even handled critical customer communications while I have been on vacations. I cannot think of a more trusted business partner than Choice.